shipping policy.

Last updated: 2026/02/07

Thank you for shopping with naturi. Each garment is carefully handmade with attention to quality and detail. Please review our shipping policy below.

1. order processing & dispatch.

Orders will be dispatched within 1-2 days.
You will receive confirmation once your order has been shipped.

2. shipping rates.

We offer nationwide shipping across South Africa.

• Flat rate shipping: R75
• Free delivery on orders of R750 or more

3. delivery time.

Once dispatched, delivery typically takes:

• 3-5 business days to major cities

4. order tracking.

Once your order has been shipped, you will receive a tracking number to monitor your delivery.

5. delayed, lost, or damaged parcels.

If your parcel is delayed, lost, or arrives damaged, please contact us within 48 hours of the expected delivery date so we can assist you promptly.

6. incorrect shipping details.

Please ensure your shipping information is correct when placing your order. naturi. cannot be held responsible for delays or failed deliveries due to incorrect address details provided at checkout.

7. contact us.

For any shipping-related queries, please contact:

Email: info@naturikids.co.za
Website: www.naturikids.co.za